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    • Types of Insurance
    • Homeowners
    • Types of Coverage
    • HO-1 Policy
    • HO-2 Policy
    • HO-3 Plocy
    • Understanding Your Policy
    • Policy Language
    • Your Coverages
    • Premiums
    • Deductibles
    • Natural Disasters
    • Choosing Your Coverages
    • What Is & Isn't Covered?
    • Common Policy Exclusions
    • Appliances
    • Mold
    • Environmental Hazards
    • Costs & Comparisons
    • Choosing a Provider
    • Cost of Insurance
    • How Cost is Calculated
    • Switching Providers
    • Saving on Coverage
    • Types of Claims
    • Water
    • Flood
    • Roof
    • Fire
    • Other Types of Claims
    • Filing a Claim
    • How to File a Claim
    • Documenting Damage
    • The Claim Process
    • How Long Do Claims Take?
    • Assignment of Benefits
    • Denied & Underpaid Claims
    • Denied Claims
    • Appealing a Claim Decision
    • How to Avoid Denied Claims
    • Negotiating with Insurance Company
    • Appealing a Denied Claim
    • Professional help
    • Public Insurance Adjusters
    • When to Hire a Public Adjuster
    • How to Choose a Public Adjuster
    • Homeowners Insurance Lawyers
    • When to Hire a Homeowners Insurance Lawyer
    • How to Choose a Homeowners Insurance Lawyer
    • Hiring a Contractor for Repairs
  • About Us

Home » About Us

About Us

We’re on a mission to empower consumers by providing the knowledge and resources they need to navigate the intricate world of insurance with confidence.

Our Mission

At ClaimGuide, our mission is to bridge the gap between individuals and insurance companies. We believe that insurance policies are inherently complex, making it challenging for individuals to understand their coverage, limitations, deductibles, and the rules surrounding claims. Our comprehensive

research and expertise aim to empower individuals with the knowledge and resources they need to navigate this intricate world of insurance. We’re here to provide you with invaluable guidance, giving you the tools you need to take control of your insurance journey and make informed decisions.

Fact

65% of policy-holders admit they “have no idea” what home insurance fully covers.

Information That’s Backed By Experts

Our dedicated team of industry experts is passionate about delivering accurate and reliable information to you. We invest tireless hours in researching insurance policies, claim processes, and coverage exclusions to ensure that our content is of the highest quality.

Our content is written or reviewed by a diverse team of seasoned insurance professionals. Read about their professional journeys and understand how their expertise helps shape the quality and reliability of the information we provide.

Meet Our Contributors

Image of Steve Glass

Steve Glass Retired Claim Section Manager

Image of Stephanie A. Makowski

Stephanie A. Makowski Senior Vice President, Strategic Accounts

Image of Lisa A. Koosis

Lisa A. Koosis Insurance and Finance Subject Matter Expert

Image of Kristopher Kane

Kristopher Kane Full-time Freelance Writer

Image of Gerard Reczek

Gerard Reczek Excess and Surplus Lines Insurance Specialist

Interested in Becoming One of Our Experts?

Get in touch

Founded By Consumers For Consumers

We firmly believe that consumers deserve fair treatment from insurance companies. That’s why we’re dedicated to advocating for your rights and ensuring you receive the respect you deserve. Our goal is to empower you with the knowledge and guidance to communicate effectively with your insurance providers, challenge denied claims, and confidently navigate the claims process.

Image of James Fannon

James Fannon Co-Founder, Technical Director

Image of Sean McPhee

Sean McPhee Co-Founder, Design & User Experience

Contact Us

Get in touch

Have questions or need assistance? Our dedicated team is here to help.

Contact us for personalized support or inquiries. We value your feedback and look forward to hearing from you.

Mailing Address

Claimguide.org, LLC
111 North Orange Avenue
Suite 800, Orlando, FL 32801

Note: For correspondence only. We do not have facilities for receiving visitors at this location.

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